The Director or Operations is responsible for overseeing the operational effectiveness of the collaborative primary care practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues. Specifically, the Director of Operations collaborates with the team to create and maintain patient care schedules that prioritize patient access, assure smooth and efficient patient workflows, and optimize provider utilization. In addition, the Director of Operations is responsible for meeting all governmental regulations and industry requirements, meeting and maintaining the elements of a team-based, patient centered medical home, and for maintaining a culture of patient and family centeredness.
Qualified candidates must have a minimum of 5 years of direct experience as a medical practice/ambulatory care administrator or manager, the ability to effectively mentor and engage in collaborative working relationships with patients and staff, a passion for CHI’s mission, and excellent written, oral, interpersonal, and presentation skills.
Looking to change the status quo of healthcare and make a profound impact on people’s lives? Casey Health Institute is too. Casey Health Institute (CHI) is a unique public, not-for-profit, clinical health center. Carefully researched and developed by a team of pioneering physicians, health care professionals, and business experts, CHI is building an innovative model of care that combines integrati...ve medicine with conventional primary care in a positive and engaging work environment. Casey Health provides an opportunity to work with top talent in an organization committed to changing the way healthcare is delivered. Our accessible leadership team cultivates an open-door environment, and has built a team of dedicated individuals who genuinely enjoy working together to pursue a singular mission.