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Banner Home Health provides care with office locations in the Loveland and Greeley, Colorado markets. We provide adult focused home health care in Weld and Larimer counties. We also provide tele-health nursing support and a LifeLine program to support safe discharges and continuity of care for home safety. BHC employs approximately 60 full time employees (a mix of nurses, therapists, aides and administration).
As a Services Director for Home Care, you will have the opportunity to support day to day operations and provide guidance to our clinical services management team. Bring your expertise in home health operations to lead the team in the pursuit of producing targeted results and ensuring that the care provided is of the highest clinical and service quality and provided in a financially responsible manner. As the Services Director for Home Care, you will have 6-12 direct reports. This position will work from the Loveland and Greeley offices, Monday through Friday, 8am-5pm with a daily rotating schedule of coverage based on meetings and location needs. The Director rotates responsibility for administrator on-call with the other leaders for after hours, weekends/holidays.
Your pay and benefits are important components of your Journey at Banner Health. This opportunity is also eligible for our Management Incentive Program, as part of your Total Rewards package. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.
About Banner Home Care CO Banner Home Care provides high-quality, compassionate team of professionals who are specially trained in a variety of fields. The care we provide focuses on assisting patients to achieve an optimum level of health and enhancing the quality of life in the home setting for patients. Our home care services are based on a physician's plan of treatment and designed to manage total care. We also educate patients and families to promote an understanding of the disease process, its prevention and treatment.
About Banner Health Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
Job Summary This position is responsible for developing and implementing strategies for the designated service line/division. This position provides leadership and direction in the pursuit of producing targeted results and ensuring that the care provided is of the highest clinical and service quality and provided in a financially responsible manner.
Provides leadership for the service line/division, ensuring its strategic and fiscal growth and positioning the organization as a market leader with employees, physicians and the community. Develops and supports an integrated business development plan to assure volume targets and referrals are met.
Provides leadership in the development, implementation and evaluation of new and re-engineered programs, service, products and markets, to address the changes in the health care environment. Uses creativity in the delivery of services and products in a highly competitive managed care market. Ensures that planning within the departments is done in a manner to support system strategic direction
Provides leadership in the delivery of coordinated, integrated patient care through the development and improvement of delivery systems. Produces results that meet or exceed identified strategic and operational targets through leadership. Leads the integration of innovation and evidence-based findings into practice. Creates an environment supportive of innovative solutions. Assumes a leadership role, in partnership with physician and facility leaders, in managing the quality of services provided across the service line. Demonstrates and directs employees in using a systematic approach in analyzing and utilizing data in problem-solving, with a focus on results and the evaluation of outcomes.
Utilizes all aspects of continuous performance improvement. Provides care in a fiscally responsible manner through continuous process improvement and through the collaboration of multiple disciplines. Provides direction for process improvement activities, including the establishment of performance measures to attain optimal clinical, operational, financial and satisfaction outcomes and evaluation of utilization patterns and other program outcomes.
Shapes a positive service excellence culture and climate within the service line/division. Provides leadership in matching service delivery with service expectations through an organizational structure that facilitates the development of a culture of employee engagement and service excellence. Establishes high performance standards for service outcomes and works with leadership team to meet standards and continually improve patient satisfaction and loyalty. Assures operational targets are met for patient satisfaction, employee satisfaction, physician satisfaction, and employee turnover.
Achieves financial targets. Maintains financial accountability while not losing site of clinical quality and service excellence. Meets all revenue, expense, productivity, and operating margin targets. Provides strategic direction for operations and capital expenditures to all leaders to ensure the highest quality of care at the most efficient cost. Manages the financial and capital resources for the areas of responsibility by monitoring operating revenue and expenses, establishing and maintaining cost control programs and developing and implementing new or revised programs and/or services set out in the business plan.
Ensures competency of staff through appropriate hiring, training, developing, evaluating, coaching to strengths, and disciplining subordinate staff. Creates an environment of accountability in the division in the areas of our people, service excellence, and accountability for results and expectations. Assesses overall staffing effectiveness in areas of responsibility by ensuring the appropriate number, competency and skill mix of staff are involved in the provision of needed health care services.
Assures compliance with all regulatory bodies, including Medicare, State, Joint Commission and CMS, as applicable. Assures that standards are met.
Requires a level of business and clinical knowledge as normally obtained through the completion of a Master’s Degree in business administration, health services administration or related field.
May require current clinical and/or administrator licensure in state of practice based on regulatory requirements and clinical scope.
Knowledge of healthcare management as typically obtained through five years of progressive experience in healthcare operations.
Must possess a strong knowledge and understanding of healthcare trends and financial management of healthcare operations.
Knowledge of the requirements of the various regulatory and accrediting agencies as applicable. Requires strong written and oral communication skills.
Must demonstrate strong decision-making, critical thinking and group facilitation skills along with the ability to lead change and to rapidly prioritize needs.
Ability to develop strong relationships with suppliers and customers.
Analytical and critical thinking skills are required to integrate and interpret data from diverse sources.
Ability to integrate information to establish business priorities, decisions and budgets
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Internal Number: 227463
About Banner Home Care
Why would you come to Banner Health? You want a great place to live and a dedicated group of co-workers. With facilities across the West, there is something for everyone, from the bustling urban medical center to the friendly small-town hospital. As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent.