JOB TITLE: Infrastructure Platform Technology Specialist I
LOCATION: Geisinger Office Building I Annex (Danville)
DEPARTMENT: Server Management
WORK SCHEDULE: Days
WORK TYPE: Full Time (1.0 FTE)
This position is responsible for making decisions about server, cloud and storage technology. Assists the Director of Platform Services with decisions about server, storage and cloud technology.
Also responsible for being able to recommend new technologies to solve technical business problems. Needs to work with other teams such as network, application teams and enterprise architects to build enterprise class infrastructure solutions in a collaborative way.
The ability to operationalize new technologies is a key requirement of this role.
May be needed for fourth tier support and root cause analysis.
Performs duties to support the goals and objectives of the Geisinger Health System (GHS) in its efforts to provide quality patient care and patient satisfaction.
Receives general supervision from the Director, or management designate.
MAJOR DUTIES AND RESPONSIBILITIES:
Ability to self-manage
Ability to train other team members to provide support coverage
Ability to multitask, assess and prioritize quickly
Possess a high sense of urgency and commitment to customer service
Ability to work in a team environment
Effectively communicates status of all projects, problems, and issues to the department management team.
Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments.
Must have good verbal and written communications skills.
Must have very strong problem-solving skills.
Experience with being part of large technical projects
Must have the ability to learn new technologies quickly
COMPETENCIES AND SKILLS:
Ability to design and engineer advanced server, cloud or storage architecture.
Experience with cloud technologies such as AWS, Azure, vCloud on AWS
Knowledge of Hybrid Cloud, VDI, Software Defined Storage, Containers or other new technologies
Working knowledge of Microsoft Windows Server (all versions)
Working knowledge of RedHat Linux (all versions)
Working knowledge of VMware vSphere
EDUCATION AND EXPERIENCE:
Bachelor’s degree in a STEM (Science, Technology, Engineering and Mathematic) field required. Minimum of eight years of experience working in a STEM field required.
In lieu of degree, may consider a minimum of twelve years of equivalent experience in a STEM field required.
Experience in being part of large technical projects required.
Job can be filled at a lower pay grade with salary commensurate with experience.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in an office environment.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.