Satellite Healthcare, Inc. has been among the nation's leading not-for-profit providers of kidney dialysis and related services since 1974. Through its affiliated services, Satellite WellBound, Satellite Dialysis, and Satellite Research, Satellite Healthcare provides unparalleled early patient wellness education, personalized clinical services, and a complete range of dialysis therapy choices. In addition, Satellite Healthcare has a well-recognized, enduring commitment to philanthropy and community service, from funding millions of dollars in research grants to sponsoring kidney programs nationwide. Satellite Healthcare is committed to advancing the standard of chronic kidney disease care so patients can enjoy a better life.
At Satellite Healthcare (SHC), we work with Purpose at the heart of everything we do. It starts with our Mission to make life better for those with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. Our core Values round out our Purpose by defining how we choose to show up each day. As a member of the team, you will be invited to discover your own personal purpose at work and ways to activate that purpose to create a more fulfilling work-life for yourself. It is our hope and belief that, as you and your colleagues learn to courageously live and work by your purpose, you will find that it not only lifts your work and career, but the organization and the community of patients as well.
About the Role
One of the most important components of dialysis is education; for the patient, the family and other loved ones. This role will champion this paramount issue through the development of a Care Management model for Pre-ESRD patients. They will be working with companies that will provide predictive analytics to payers and physicians and/or physician practices while conducting continuous market analysis and collaborating with other leadership and their teams to help further the outreach of the most current market information and technological advancements to patients and their loved ones so that they can decide for themselves as to their approach to treatment and change their lives for the better.
You will be responsible for driving the SHC culture though our customer service standards, first class industry knowledge and will be accountable for administering outstanding customer service to all external and internal customers, including fellow leadership staff, physicians and Corporate personnel, and payers, including disease management entities. You’ll be leading a team dedicated to the coordination and education of care options, assuring quality of care for patients/families and educating them on the options that are best suited for the individual person. You’ll keep a pulse on market analysis and news and create promotional strategies and commodities that will help assist in greater outreach as well as continually refining the strategies of Options Education to reflect new analytics and data.
What You Will Gain
Relationships: You will work directly with a multi-disciplinary leadership team who are just as passionate as you with making an educated and direct impact in others’ lives and driving our Options Education efforts. You will be a servant leader who provides coaching and formal and informal feedback to your direct reports cultivating an effective, cohesive and knowledgeable team while collaborating with other leadership to ensure the effectiveness of the Care Management model.
Impact: You will drive and lead others to continually improve our world class dialysis services for our patients by utilizing current market information and data to help educate patients to the offerings available and what would suit their individual needs best.
Growth: You will receive many challenges that will enhance your professional skills and capabilities. You will work in an environment where fulfilling one’s aspirations is not necessarily a linear path, but with multiple options for development.
Experience: Minimum of 3 years of leadership and supervisory experience in a clinical setting required Minimum of 5 years of Care Management, Medical Management, Chronic Disease Management or Population Health Management experience
Education: Renal Dietitian, MSW, or BSN, Post-graduate qualification, MBA, MHA, Masters in Economics or Math is preferred
License/Certifications: Considered a plus if certifications in Quality, Marketing, Business, or Nephrology
Satellite Healthcare – Improving the Lives of Patients with Chronic Kidney Disease (CKD)In 1973, Norman S. Coplon, M.D. began Satellite Healthcare with the objective of improving the quality of life of his dialysis patients. Dr. Coplon established Satellite Healthcare as a not-for-profit, community benefit organization, which allows us to focus primarily on patients.Four decades later, Satellite Healthcare has shaped CKD healthcare in our industry, and continues to elevate the standards of patient care and innovation.Today, we provide a range of expert services to patients with chronic kidney disease (CKD). Satellite strives to individualize each patient's care to help him or her enjoy their life to the fullest.Satellite Dialysis — We operate 40 high-quality, state-of-the-art, patient-friendly dialysis centers that meet the long-term clinical needs of more than 4,000 CKD patients.Satellite WellBound — With more than 20 centers in place, we focus on personalized training and support for patients performing dialysis at home. In addition, WellBound provides a robust complement of pre-dialysis patient wellness education programs that can help prevent or slow the progression of early st...age CKD.At each of our centers, we put our patients first by providing:Compassionate care with a personalized touchWellness education to empower longer, healthier livesBest clinical practices resulting in outcomes that consistently exceed industry performance standards Opportunities for nephrologists to focus on their patients in comfortable, state-of-the-art environmentsIn addition to patient care, our clinical research division works on finding medical breakthroughs for CKD patients by conducting both internal and external research.For more information, contact Info@SatelliteHealth.com.