The Patient Representative II is responsible for check-in and check-out of patients in a Physician Practice. The Patient Representative processes and enters charge information into the database. Verifies insurance benefits and assists with referrals. Completes billing processes and distributes billing information.
Checks patients in, verifies and updates necessary information in EMR. Assists patients with completing all necessary forms.
Maintains appointment schedule, files charts, coordinates lab work, and responds to the routine requests for information.
Responsible for accurately processing tickets as patients exit the clinic. Review tickets for accuracy and completeness, determine appropriate fees for services rendered, calculate totals, collect appropriate amounts from patients, properly record information.
Process payments received in person and by mail. Records, totals and prepares monies for deposit according to company procedure.
Maintains quality control standards (HIPAA/OSHA).
Performs all other related duties as assigned.
High School Diploma or GED.
One year of medical billing experience, including ICD-9, CPT, HCPCS coding in a health care organization.
Ability to operate a 10 key calculator by touch, multi-line telephone, computer, copier and fax machine.
Excellent interpersonal communication skills and strong math knowledge.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.