Demonstrates through behavior Florida Hospital's core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork as outlined in the organization's Performance Excellence Program.
Coordinates activities between Management Information Systems and the Revenue Cycle departments for efficient application of technology to meet the needs of the departments. Assist in maintenance of department specified E-mailboxes and administration of department wide support E-mailboxes and websites.
Responsible for requesting, supporting, and modifying all levels of computer access for specified Revenue Cycle departments.
Requests authorization and provides technical support for outside entities or vendors with remote access to the internal AdventHealth network. Liaison for communication within the Revenue Cycle departments at all locations of AdventHealth, and across departments, to ensure information is shared for effective operations.
9350 - Create, modify and maintain QMF / ECF database queries as requested by upper management.
Maintains and supports multiple servers and applications owned by Revenue Cycle departments (including but not limited to Noble).
What Will You Need:
EDUCATION AND EXPERIENCE REQUIRED:
Two years experience in one or more areas in computer related programs, and/or the:
9350 - Patient Access/Patient Financial Services Department
7688 - Revenue Management Department
9344 - Revenue Cycle Clinical Operations
EDUCATION AND EXPERIENCE PREFERRED :
4-year college degree in Management Information Systems or other related field and/or extensive 5 years of experience and knowledge within Revenue Cycle
Experience in problem analysis with an emphasis in healthcare or business applications
LICENSURE OR REGISTRATION PREFERRED :
DB2 / SQL / ECF Certification
9350 - Noble Certified
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Provides accurate and timely support service of specified network and hardware systems in support of our Customers, Patients and Families and is compliant with defined Management Information Systems standards. Troubleshoots network and software problems in a timely manner and escalates encountered situations to responsible area with detailed and accurate information, contributing to the efficient function of the organization. Adheres to AdventHealth Corporate Compliance Plan and all rules and regulations of all applicable local, state, federal agencies and accrediting bodies.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.