The Security Officer 1, under general supervision and consistent with state law and departmental policy, provides customer service and a safe and secure environment for patients, visitors, medical staff, and employees. Incumbents may be exposed to inclement weather while patrolling assigned areas to detect any fire/safety hazards, deter the potential for crime, and safeguard company assets and property from theft and criminal mischief.

• Assists Police Officers as required to maintain order; to include assisting with arrests when requested or when a situation warrants such assistance to maintain safety.
• Responds to various public service calls, including escorting patients, visitors, medical staff, and employees to parking areas; providing directions and general information; providing assistance with stalled vehicles; assisting with unlocking vehicles and responding to parking equipment malfunctions.
• Patrols assigned areas for the presence of unauthorized persons or potential sources of crime, and maintains clear, appropriate and continuous radio contact with base, shift supervisor and other officers in the field.
• Transports legal documents, valuables, medical instruments, supplies other secure articles as assigned to ensure the safe and timely transfer of valued articles.
• Responds to calls for service, including criminal offenses, civil process, hospital violations or customer service-oriented requests. Intervenes in disturbances and maintains general order of the hospital environment.
• Maintains secure facilities by ensuring various doors are locked as required. Unlocks facilities upon receiving proper authorization.
• Produces complete, accurate and concise reports, to include criminal offenses, false fire alarms, safety hazards and general information, consistent with internal processes and as prescribed by law.
• Controls the flow of traffic at designated at points of interest and issues citations for parking violations.

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health.

• Location/Facility - Baylor University Medical Center
• Specialty/Department/Practice - Public Safety
• Shift/Schedule - Full Time
• Benefits - Our competitive benefits package includes*:
  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

*Note: Benefits may vary based upon position type and/or level.