As part of the ambulatory nursing leadership team, the Director of Ambulatory Nursing reports to the Vice President of Ambulatory Nursing and is an integral member of the DHMC Ambulatory Nursing Leadership Team. This team supports all of the clinic nurse leaders in nursing practice, education and leadership.

Essential competencies for this role are deeply rooted in the American Organization of Nurse Leaders Nurse Executive Competencies which define the skills, knowledge and abilities that guide the practice of nurse leaders.  

This role requires commitment, compassion and the ability to execute the strategic vision of DHMC, DHMC Nursing and DHMC Ambulatory Nursing. The ideal candidate will have experience in Ambulatory Nursing, demonstrated progression in nursing leadership positions, and expertise in the areas of operations, management of teams, communication skills, and the professional development, cross training and engagement of clinical and support staff. 

Purpose:

Directs, coordinates and evaluates clinical operations and is responsible for the operational management of nursing in the community group practices and ambulatory clinics. Ensures that all nursing activities comply with budgetary, regulatory and accreditation requirements. Responsible for planning, organization, and administration of nursing operations to include staffing, training, and documentation to maintain the highest quality patient care standards.

Responsibilities:

1. Provides leadership accountability and oversight for nursing practice and strategies supporting nurses in the delivery of exceptional patient care in the community group practices.
   2. Collaborates with administrative and medical leadership in the implementation of program and services.
   3. Collaborates with administrative and medical leadership to ensure the provision of safe, effective, high quality and cost effective patient care.
   4. Provides nursing leadership, direction, and recognition of professional staff through the advancement of continuous learning and improvement of nursing services.
   5. Participates in the review of patient satisfaction data and comments and shares with team members. Implements activities to improve the patient and family experience in the ambulatory setting. Addresses any complaints or concerns. Reviews team member satisfaction and engagement data annually and implements activities to improve engagement. Evaluates turnover risks and implements strategies to reduce turnover.
   6. Leads within the framework of shared governance/distributed decision-making, empowering nurses to make decisions regarding nursing practice issues.
   7. Participates in leadership activities such as committees, professional organizations, publishing, teaching, and research.
   8. Reviews and make recommendations on policy issues in order to align with the organizational and strategic direction.
   9. Performs other duties as required or assigned.

Minimum Qualifications:

• Graduate from accredited nursing institution required.
• Master’s Degree in Nursing is required as well as experience in direct patient care. 
• A minimum of 5 years of progressively responsible management experience in nursing.
• Certification in a nursing specialty is strongly preferred as is continuing professional education and participation in professional organizations.

Required Licensure/Certification Skills:

• An unencumbered registered nursing license in the State of New Hampshire is required.  

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