| Primary City/State: Phoenix, Arizona Department Name: Culinary & Nutrition-Hosp Work Shift: Varied Job Category: General Operations The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you. The Culinary and Nutrition Services provide food services for patients and employees in the cafe. The Culinary and Nutrition Department is made up of a diverse cultural team. This is a great opportunity into the healthcare industry. As a member of our team you will work with top of the line industry equipment and enhance your organizational skills, time management, communication and problem solving abilities. As the Nutrition Technician you will provide patients with menu and tray/patient meal service, for receiving and forwarding patient requests and communication to dietary staff when appropriate. You will be accountable for patient satisfaction with dietary and food services, so bring on you premier service! You will be responsible for the diet office processes and may provide lead responsibility for diet office in absence of supervisor including making assignments for position coverage. If you're looking for growth we want to see your application! If you have nutrition background, enjoy providing premier customer service and consider yourself a true team player, then this might be the ideal fit for you! This is a full time 32 hour a week position. Shifts can vary between 7am - 8pm and will include weekend and holiday coverage. Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life! Banner Estrella Medical Center is a 305-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy. POSITION SUMMARY
This position is responsible for providing patients with menu and tray/patient meal service, for receiving and forwarding patient requests and communication to dietary staff when appropriate. Works to provide patient satisfaction with dietary and food services. This position is responsible for the diet office processes and may provide lead responsibility for diet office in absence of supervisor including making assignments for position coverage.
CORE FUNCTIONS
1. Visits patients to obtain or discuss menu selections based upon diet ordered. Using judgment, checks that patient selections are appropriate to the defined selections for the diet prescribed, and makes modified diet decisions whether in the diet office or on the patient unit as required. Enters or records all daily patient meal selections and preferences for one or more patient units. Provides patients with standard information for prescribed diet. Requests Dietary staff assistance when needed.
2. Provides diet office processing including editing patient menus, tallying daily menu item counts from patient menus and preparing production sheets.
3. May lead in patient tray assembly/patient meal service process, assure food presentation meets quality standards, and check patient trays for menu compliance. Position is responsible for the diet office processes.
4. May delivers and serves meals while making independent judgments about special requests, snacks and nourishments as assigned to patient rooms or nursing units.
5. Under minimal supervision, this position interacts with patients and families, other food service staff, nursing staff, and dietary staff. Requires the ability to follow a work routine with minimal supervision, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Ensures that the diet office processes are completed and may provide lead responsibility in absence of supervisor, typically during evening and/or weekend shifts.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.
Requires an understanding of nutrition services, common modified diets, and portion measures. Skills and knowledge in health care nutrition services typically gained through 3 years of related experience and/or education.
Ability to effectively lead assignments and reschedule staff assignments in the absence of supervisor as required. Requires the ability to work effectively with business computer software system and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills. Employees working at the Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.
Additional related education and/or experience preferred. |
