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The Business Analysts role is to act as the liaison between the business and IT organizations in order to provide technical solutions that meet user needs and improve business performance by assisting with the technical analysis of business requirements, problem solving and troubleshooting as part of a larger project team. They are accountable for ensuring that clear, concise requirements have been captured and participate in testing, issue resolution, support the implementation check-out process and facilitate the development of all procedural documentation and manuals.
Gather, analyze, document and manage business and user requirements (both functional and non-functional) for technology solutions that address business needs. Assist in identifying potential solutions for the business and provide input to issues or risks. Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution for inclusion in system requirements.
Complete all project work objects and deliverables using Fairview standards and a deliverables-based approach. Translate business and user requirements in to system requirements for the technology organization and manage changes to the source documents. Assist with the development of the testing strategy - plan thorough requirement testing. Ensure appropriate bi-directional tracing of project modifications back to business and user requirements.
Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, operational support documentation and archival of all related project documentation. Assist with the production check-out process, including review of reports, data files and online screens to ensure technical solutions perform according to the specifications and meet defined business requirements.
Develop expertise in all systems, processes and data relating to the assigned business or project. Develop expertise within the analyst practice - including all business analysis tools, processes and best practices. Leverage domain and analyst practice expertise to provide the most effective solutions to the business partners in the most efficient means possible - including selecting the appropriate analysis techniques and tools (process modeling, use cases, etc.) for each project.
Establish and maintain effective working relationships, partnering closely with Business Relationship Managers, Enterprise Architecture and Process Improvement staff within IT and the business. Educate business partners on systems capabilities and the feasibility of developing specific solutions. Work effectively in a team environment to ensure that solution delivery is on time, within cost estimates and meets business needs.
Bachelors degree or Associate degree with 3 years of related work experience
3-5 years of demonstrated experience in business and functional requirements elicitation, translation and documentation.
Strong analytic skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.
Solid understanding of business functional areas and business management issues as well as the IT organizations systems and capabilities.
Knowledge of and ability to effectively use the appropriate modeling methodologies and toolsets, requirements management methodologies and toolsets, requirements visualization methods and toolsets, and artifact versioning tools.
Exceptional written and verbal communication skills.
Bachelors degree in a technical/healthcare field
Experience within the Healthcare Industry
Experience with business process modeling
Experience with writing use cases and test cases
Experience working within a defined development life cycle methodology.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership ...with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.