The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. Up and Down arrows will open main level menus and toggle through sub tier links. Enter and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.
Telecom works across a broad range of communication system technologies and liaises across multiple areas of the business by providing communication with video, data, and voice solutions. This role requires personal expertise, professionalism, technical skills, and cross-functional relationships to resolve client requests using standardized processes to meet success metrics and exceed client expectations. They have several responsibilities including support, provide solutions to technical issues and requests, provide advice in the planning, as well as coordinating and management of projects and MOB initiatives. They may find the need to explain solutions in both technical and non-technical terms along with preparing reports and documentation.
Under periodic supervision, the MemorialCare Sr. Telecom Engineer is responsible for planning, designing, configuring, and optimizing the IVR solution. Participates in complex initiatives of a telecommunication’s technical nature with problem-solving assignments that involve a broad understanding of business, applications, and technologies. Sr. Telecom Engineer functions as a leader in carrying out assignments depending on scope and complexity. Typically involved in enterprise initiatives across multiple functions with urgent or important initiatives where problem resolution is highly valued or critical to business operations.