The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. Up and Down arrows will open main level menus and toggle through sub tier links. Enter and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.
Description JOB SUMMARY: This Senior IT Relationship Manager facilitates relationships with customers under occasional guidance. Coordinates communication and planning between customer and project team or other IT resources. Leads Request for Proposal processes. Assists in identifying appropriate resources, depending on customer needs. Collaborates with customers to promote business knowledge of IT process, roles, and procedures. Mentors other team members. KEY RESPONSIBILITIES: Builds trusted relationships with multiple business units. Acts as an advocate for business requirements and required results. Owns customer issue management and escalation. Ensures the oversight for resolution of escalated IT
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