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Proactively identify and negotiate construction and capital equipment contract opportunities to leverage the buying power of Duke University Health System, Inc. (DUHS), as well as Duke University (DU), to lower the cost of procurement of goods and services. Ensure contracts are best-in-class while meeting federal regulations and customer needs.
Duties and Responsibilities of this Level
1. Source supplies and services for Duke customers, negotiate contracts with suppliers; evaluate bids and proposals and make award decisions; review and interpret vendor contracts for accuracy and completeness; draft contracts based on Duke Procurement's standard terms and conditions.
2. Manage a portfolio of contracts with suppliers to ensure supplier compliance; analyze supplier contract language change requests to existing contracts and approve changes or revisions that are consistent with Duke's acceptable language. Interpret and analyze contract requirements such as: market share and/or performance requirements.
3. Interface with multiple departments across Duke (i.e. legal, compliance, ISO, etc.) and/or Duke Procurement to facilitate successful contract negotiations.
4. Utilize standardized sourcing methodology, contract templates, pre-requisite sourcing strategy, benchmark data, life of ownership and return on investment analysis to make award decisions.
5. Work closely with Duke's group purchasing organization to ensure maximum administrative fees are realized for the organization.
6. Participate on procurement sourcing teams for the research, bid and contract management of supplies and services. Participate in strategic planning to target future cost savings. Leverage all initiatives and dollars spent against all capital equipment sourcing initiatives to achieve best pricing for Duke.
7. Track markets to anticipate customer needs, changes to those needs, and the impact to existing contracts or development of future contracts; monitor inflation and its impact on forecasting. Maintain and document tracked savings and other key performance indicators.
8. Evaluate supplier performance through review of reports, rebate audits, and customer feedback; resolve issues and implement solutions to address negative supplier performance. Perform regular audits to ensure compliance with current agreements and pricing.
9. Act as liaison between users and suppliers or subcontractors to implement fulfillment of contracts.
10. Be responsible to negotiate best-in-class terms related to any service agreement related attribute that impacts overall operating expense, i.e. warranty, service, parts replacement, etc.
11. Facilitate the resolution of disputes with supplier or wholesaler(s) to ensure optimal customer satisfaction.
12. Ensure agreement-based compliance management, resulting in an overall reduction in clinical variation in use and the migration to product standardization.
**Perform other related duties incidental to the work described herein. **
Required Qualifications at this Level
Education/Training Work requires the completion of a Bachelor's degree in Business Administration, Accounting or business related field.
Requires five years of progressively responsible contract administration/procurement-related experience.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Degrees, Licensure, and/or Certification: N/A
Knowledge, Skills, and Abilities:
Duke Accounting System
PC Word Processing Software
PC Spreadsheet Software
PC Database Management Software
Frequent contact with procurement leadership in establishing strategic initiatives for cost savings. Frequent contact with external suppliers in the negotiation and implementation of contracts. Frequent contact with customers in the assessment and fulfillment of needs. Frequent contact with all of the procurement teams in the daily operations of procurement process.
Essential Skills and Knowledge:
Communication and interpersonal skills
Customer Service skills
Knowledge of procurement, purchasing systems and contract negotiation
Distinguishing Characteristics of this Level: N/A
Job Code: 00005283 SOURCING MANAGER Job Level: F2
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