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PRMO: Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke PrimaryCare. The PRMO focuses on streamlining the revenue cycle through enhanced management of scheduling, registration, coding, HIM operations, billing, collections, cash management, and customer service. The Mission of the PRMO is delivering quality service by enhancing the patient experience, providing financial security, and preserving Duke's reputation and mission of advancing health together. Our Vision is to be recognized as a world class innovative revenue cycle organization that values our people, patients and performance.
The Medical Coder Specialist will have frequent and daily interactions with internal and external clients including but not limited to Physician and Non-physician Surgical Providers. Responsibilities include primary diagnosis and procedural coding for the designated major surgical specialty areas and other major procedural areas including capture of applicable Physician Quality Reporting System (PQRS) and reconciliation of all surgical cases performed at each hospital where applicable. The Medical Coder Specialist focuses their work on the detailed physician surgical chart abstraction as well as being an immediate liaison to documentation improvement and optimization of physician coding practices for compliance and revenue purposes for the providers in these areas. Surgical abstraction coding is defined as identification of codes based solely on the source documentation for CPT and ICD-9-CM respectively.
Duties and Responsibilities of this Level
Primarily code from final surgical/procedural operative reports signed by the provider. Review the complex (problematic coding that needs research and reference checking)medical records and accurately codes the primary/secondary diagnoses and procedures using ICD-9-CM and/or CPT coding conventions. Maintain a thorough understanding of anatomy and physiology, medical terminology, disease processes and surgical techniques through participation in continuing education programs to effectively apply ICD-9-CM and CPT-4 coding guidelines to inpatient and outpatient diagnoses and procedures. Correlate information from approved supporting clinical documentation not limited to Pathology, Radiology and/or other Physician Consultations after review by the attending physician, wherever appropriate.
Provide education/training to physicians and other providers on coding and clinical documentation.Consult with and educate/train physicians on coding practices and conventions in order to provide detailed coding information. Communicate with nursing and ancillary services personnel for needed documentation for accurate coding. Provide real-time feedback to surgical/procedural providers as it pertains to proper coding and clinical documentation of services performed. Engage in provider/department contact and education as the primary liaison for clarification of documentation and coding for defined surgical operative cases including documentation deficiencies.
Mentor and assists in training of other coders within the department. Participate in the development of coding policies and procedures as identified. Coordinate/mentor the work of designated coding employees to ensure quality and quantity of work performed through regular audits. Assist with research and development of presentation materials for continuing education programs for physician in their areas of specialization.
Interact with and provides high-level analysis of trends to Management, Revenue Managers and others about Coding related issues. Researches and identifies trends in unbilled accounts. Contacts appropriate personnel for clinical documentation in efficiencies. Coordinate quality reporting measures w/ providers and revenue managers / management (PQR S). Collaborate with appeal and edit coders to expedient resolution of accounts. Use authorized electronic media/systems for Physician and Non-physician Clinician documentation, Coding Abstraction for each Surgical Procedure, Review of CCI Edits, LCD and NCD coverage.
Extensive knowledge of coding surgical procedures, applicable modifiers in multi-specialty setting. Understands and apply appropriate Center Medicare Services guidelinesto coding Advanced ICD-9-CM & CPT-4 coding conventions Anatomy and Physiology Medical Terminology Extensive DRG/APC reimbursement knowledge Coding software familiarity Data entry/CRT Code and abstract from Surgical Operative Notes while providing the primary communication w/specialty surgical providers.
Perform other related duties incidental to the work described herein.
Bachelor degree in medical record administration or associate degree in medical record technology or one year coding diploma or courses in Medical Terminology, Anatomy & Physiology with extensive training in coding.
Requires four years of coding experience, with at least two of those years in surgical abstraction (physician or medical group in multi- specialty surgical practices, i.e., Cardiothoracic Surgery, Neurosurgery, General Surgery, Orthopedics, etc.).
Degrees, Licensures, Certifications
Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) or Certified Coding Specialist (CCS) or Certified Professional Coder (CPC)
Knowledge, Skills, and Abilities
Extensive knowledge of coding surgical procedures, applicable modifiers in multi-specialty setting
Understands and apply appropriate Center Medicare Services guidelines to coding
Advanced ICD-9-CM & CPT-4 coding conventions
Anatomy and Physiology
Extensive DRG/APC reimbursement knowledge
Coding software familiarity
Effective written and verbal communication skills
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