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The Accounts Payable Specialist Lead is a system, staff level position responsible for providing day to day support to the AP department as well as performs as subject matter expert regarding accounts payable processes within a multi-organizational environment with emphasis on, but not limited to invoice workflow. This position interfaces closely with key business users including Procurement, Materials Management and the Accounts Payable Shared Services teams to understand their needs and collaborate on continued process improvement and automation initiatives. This also includes accountability for providing guidance and training to Christus Associates responsible for processing invoices for their respective region. This encompasses testing as required by AP project implementations and other miscellaneous duties as assigned.
Responsible for reviewing and routing invoices through automated workflows and work to determine the root cause as to why invoices are not routing correctly or are being rejected by the Approvers. Serving as back up to Accounts Payable Manager. Reviewing all queues within Infor (current ERP System) to ensure invoices are posted before month-end close. Working as a team to assist other associates to ensure invoices are processed timely and within SLAs.
Ability to review and work multiple queues for multiple regions to ensure all invoices are processed per the vendors' invoice due dates
Ability to identify and work with vendors and regions to submit invoices with proper information to process invoices timely
Ability to multi-task and adjust schedule as needed to meet department deadlines
Work to determine root cause reasons for invoices routing to Unsubmitted & Rejected queues in Infor
Knowledge to problem solve and know when to request vendor statements to resolve invoice issues
Serve as the SME (Subject Matter Expert) and "go to" person for other associates and regions
Previous experience working in a fast-paced shared service environment with multiple region invoice processing
Previous experience processing at least 500 invoices per day
Establish strong working relationship with vendors and regional associates to ensure timely payments and excellent customer service
Clear communication with all level of management and adhering to AP policies and procedures
Ability to identify 1099 vendors and understand the guidelines for reporting
Assist Accounts Payable Team Manager with tracking of key performance indicators
Cross-train with other associates to be able to fill in as needed
Perform miscellaneous duties and special projects as needed
Requirements:
Bachelor's degree in Business or Accounting preferred or equivalent experience
5+ years of Accounts Payable experience
Previous experience working with I-Payables or another automated image capture system
Previous experience working with Infor or another ERP accounting and automated workflow system
Ability to identify and troubleshoot issues quickly
Intermediate knowledge and proficiency with Microsoft Office Suite & SharePoint
Ability to recognize and recommend process improvements
Good verbal and written communication skills
Experience in problem solving and data validation
Ability to multi-task ad perform special projects
Strong analytical and vendor reconciliation skills
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
