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The Disbursements Team Lead will be responsible for overseeing associates to ensure all disbursement tasks are completed timely. Tasks such as analyzing and preparing data prior to disbursements, communicating and sending daily reports to Treasury with an accurate forecast of payment runs for paper checks, ACH and credit card payments. Taking ownership of managing an internal email account and responding to all inquiries within the established SLA (service level agreement). Ensure all void/stop payment requests are researched and handled timely. Disbursements Team Lead must have the ability to multi-task and handle large payment runs daily. Frequent communication with vendors, CHRISTUS Health associates, Treasury, Cash Applications & GL departments is required.
Responsibilities
Provide timely and accurate reports of cash forecast to Treasury for all payment runs
Manage and complete all payment runs timely and reporting is disbursed at the end of the day
Perform root cause analysis and perform all testing for potential issues from the payment runs
Identify opportunities and work to convert vendors from paper check to an electronic payment method
Oversee associates to ensure all unpaid released invoices or credit memos for remit to address changes are handled on a weekly basis to ensure all invoices and credit memos are selected on a payment run
Performs ad hoc reporting, analysis and special projects as required
Interact with Cash Accounting & Treasury associates to resolve bank reconciling items
Communicate with internal associates or external vendors to resolve payment discrepancies
Document new processes and procedures or updated existing procedures
Monitor department internal mailboxes and respond timely
Understand and analyze payment issues and offer practical solutions
Collaborate with other disbursement associates to address any payment issues
Working independently with a minimal degree of supervision is required to exercise independent judgment
Assist Disbursement Manager, other AP Managers, AP Director and System Director with special projects or Accounts Payable functions as needed
Requirements:
High School degree
Previous disbursement experience is required
Some accounting courses a plus
Previous experience working with Infor or another ERP accounting and automated workflow system
Previous experience working in a fast pace environment
Ability to identify and troubleshoot issues quickly
Intermediate knowledge and proficiency with Microsoft Office Suite & SharePoint
Strong analytical and vendor reconciliation skills
Ability to multi-task ad perform special projects
Ability to recognize and recommend process improvements
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
