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The Patient Access Specialist is responsible for facilitating patient access services by managing incoming calls, assisting clinic customers at first point of contact, and streamlining clinic-wide communications. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments. Job Relationships Reports to the Operations Manager Principal Responsibilities Answer all incoming calls, identify the need of the caller and take messages as required. Check patients in, verify patient information and update information/register new patients as needed.
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