Career Center

Welcome Coordinator AdventHealth Well65+

Location Address: 2954 MALLORY CIR, STE 200, Celebration, 34747

Top Reasons to work at AdventHealth 

• Immediate Healthcare Benefits
• Faith based & mission driven organization
• Central Florida’s premier multi-specialty medical group
• Comprehensive Employee Benefits such as Educational Reimbursement
• CREATION Health employee wellness and lifestyle programs
• Positive working climate to support a work life balance

Work Hours/Shift:

Full Time Days

You Will Be Responsible For:

• Welcoming patients and conducting check-in with required forms
• Maintains an effective operational flow by communicating member status to appropriate team members and keeping patient apprised
• Updating patient information and making changes in electronic medical record platform
• Scheduling appointments within electronic medical records platform
• Requesting medical records, routing documents to clinical team members for review and uploading documents into electronic medical record platform
• Assisting new patients with paperwork

What You Will Need:

• High school graduate or equivalent, required
• Strong computer skills and basic knowledge of Microsoft Excel.
• Experience in customer service setting.
• Experience with guest relations or hospitality preferred

Job Summary:

AdventHealth Senior Care is looking for team members with a passion to transform health care and make a difference in the lives of seniors. AdventHealth Senior Care is an innovative primary care practice delivering comprehensive, high quality, team-based care for our members and their families. Our relationship-based care model is designed to provide coordinated health care through a curated network that improves the quality and outcomes in the communities we serve. Our member-centered approach focuses on individualized care to meet the unique needs of our members and is supported by our dedicated care team of primary care physicians, health coaches, nurses and an array of specialized services. We strive for clinical excellence and aim to increase quality, increase patient satisfaction and reduce unnecessary utilization of health care resources. AdventHealth Senior Care is creating a new connection around how whole-person care is delivered to better meet the full spectrum of health care needs in this senior population.

AdventHealth Senior Care is looking for a Welcome Coordinator to be responsible for delivering outstanding experiences and high-touch assistance for our members. The Welcome Coordinator builds individual relationships with our members to ensure they are happy with their experience. The primary responsibilities of the Welcome Coordinator center around greeting members, scheduling appointments and updating medical records. The Welcome Coordinator is also responsible for management of the community center activities. The Welcome Coordinator will be the first impression we make on our members and play an important role in AdventHealth Senior Care’s team-based care approach.

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About AdventHealth

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.

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