The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. Up and Down arrows will open main level menus and toggle through sub tier links. Enter and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.
OverviewPrimary customer liaison between prospective and accredited/certified organizations at The Joint Commission. Manage assigned customer accounts throughout the duration of the Accreditation/Certification cycle and all ancillary related activities. Manage and assess the customers' preparedness for surveys, coordinate survey planning, executing post survey analysis, and follow-up communications. Provide coaching and education to the customers related to the Accreditation/Certification process, workflows, enhancements/changes to the survey process and regulatory changes. Work under the guidance of the Lead Account Executive on an ongoing basis to ensure accuracy of work, excellent communication, and management of assigned customers.Responsibilities
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