The Manager, Case Management oversees the day-to-day operations of the point of entry for the Patient Case Management department and works collaboratively with departmental leadership and the physician advisor to carry out department goals. Implements and maintains daily departmental operations with consistent standards of practice. Maintains clinical competency and serves as clinical resource to staff of the department, physicians, and nursing leadership to support patient progression and appropriate resource utilization throughout the system. Collaborates with physicians, nursing, members of the interdisciplinary team, Patient Financial Services, Patient Access and other departments to ensure that quality services are being provided timely and serves as a resource to resolving barriers. Analyzes data to improve the effectiveness of the Patient Case Management program.

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

5 Years Nursing Required or 5 Years Supervisory Required and 2 Years Clinical - Discharge Planning Required - Or 2 Years Clinical - Case Management Required

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About WakeMed Health & Hospitals

At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ...workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.

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