About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Clinical Informatics Specialist promotes healthcare IT knowledge and application. This supports clinician targets, the organization's vision, strategic goals, and best practices. This position drives optimal use of clinical information systems and technology. It relates to patient care, safety, user satisfaction, clinical productivity, and quality outcomes. Serves as a key link between people, process, clinical knowledge, and technology.

Essential Functions of the Role

• Uses knowledge of BSWH policies, procedures, and processes to offer help, guidance, and feedback for improvements, testing, education, and upgrades. Knows about one or more service line workflows and their impact on technology. Helps the operational advocate for a service line and participates in user acceptance testing.
• Demonstrates knowledge of health care regulations and their impact on workflows and functionality through journal clubs, debates, or educational workshops.
• Assists with investigating and stating problems. Solves complex problems across service lines or business units. Frequently seeks advice from peers and supervisor. Follows up with customers during and after service delivery to ensure needs are met.
• Demonstrates ability to organize project tasks against milestones and deliverables with minimal supervision. Manages time to meet all project milestones and deliverable dates. Escalates issues with task assignment and milestones appropriately. Seeks opportunities to lead low complexity enhancements or specific project activities.
• Partners with EPIC training team and CIL/CIM to develop head/clinical communication. Assists with discovery and design sessions. Develops basic presentation and meeting facilitation skills. Displays a positive attitude in the face of ambiguity and change.
• Serves as a resource to end users for information systems and technology. Completes rounding in assigned inpatient/outpatient areas.
• Provides ongoing help for upgrades, new releases, and enhanced functionality. Effectively communicates system changes, workflow process changes, and downtime procedures to all clinicians and providers.
• Participates in CI council. Assumes additional responsibilities to facilitate the achievement of team goals.
• Sets clear self-development expectations. Demonstrates initiative in professional self-development. Initiates partnerships with others and assists them in their work.

Key Success Factors

• Two or more years of experience in a clinical environment required. Two or more years of experience in an informatics role preferred.
• Bachelor's degree in healthcare related field preferred.
• Licensed clinician such as nurse, physical therapist, occupational therapist, pharmacy technician, dietitian, respiratory therapist, etc. preferred.
• Excellent communication (verbal and written), social and organizational skills.
• Self-directed with excellent organization, critical and social skills.
• Sound knowledge of clinical practice as it pertains to the integration of clinical information systems/technology and impact on end users.
• Able to effectively utilize resources with fiscal responsibility in planning, implementation, and evaluation.
• Excellent critical thinking and problem-solving skills.
• Knowledge of clinical practice issues and compliance with current standards/competencies and regulatory bodies.
• Able to manage multiple projects.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 2 Years of Experience

About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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