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Overview The Manager, Staffing and Scheduling is responsible for driving consistency in execution and outcomes for all aspects of daily operations within MHealth Fairviews System Operations Center (SOC) Staffing and Scheduling office. This role is responsible for oversight of the segmented work model reporting up through them as well as the domain/service line they are assigned to. This role is responsible to maintain continuous situational system awareness through the Operations Center, including, but not limited to; reviewing system capacity and barriers to Staffing and Scheduling, ensuring all communication and dissemination of system updates and/or barriers are shared with the appropriate stakeholders and leaders in a timely and accurate manner.
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